RETURNS & EXCHANGES
We hope you love your VIBE. 🤍 Please review your order carefully before completing your purchase.
All sales are final.
We do not offer returns or refunds.
We do, however, offer exchanges within 2 days of receiving your order, subject to availability.
To be eligible for an exchange:
- The item must be unworn, unused and in its original condition.
- All original tags must remain attached.
- The exchange request must be made within 2 days of delivery.
- Items that have been worn, washed, altered or damaged cannot be exchanged.
- Exchange delivery charges are the responsibility of the customer.
ORDER CANCELLATIONS
Once an order has been placed, it cannot be cancelled.
Please make sure your items, sizes and delivery information are correct before completing your order.
DAMAGED OR INCORRECT ITEMS
If you receive an incorrect or damaged item, please contact VIBE by Desert Port as soon as possible after delivery with your order number and clear photos of the item, and we will assist you.
